Website: https://kolkatacitytour.co.in/
Business Name: India Tours Hub
Last Updated: November 2026
At Kolkata City Tour, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website or use our tour and travel services.
By accessing our website or making a booking with us, you acknowledge that you have read and understood this Privacy Policy.
Privacy Policy Summary
- We collect information necessary to manage travel bookings, provide our services, and improve your experience.
- We do not sell or rent your personal information to third parties.
- Your information may be shared with trusted service providers when necessary to deliver your booked travel services.
- We take reasonable technical and organizational measures to protect your personal information.
- Subject to applicable laws, you may have rights to access, correct, delete, or restrict the processing of your personal information.
- You can contact us at any time regarding privacy-related questions or requests.
Information We Collect
We may collect and process different categories of personal information depending on how you interact with our website and services.
Personal Information
We may collect the following information when you make an inquiry, request a quotation, or book a tour:
- Full name
- Email address
- Phone number
- Residential, mailing, or billing address
- Passport or government-issued identification details, where required for travel arrangements
- Emergency contact information
Booking and Travel Information
To arrange and manage your travel requirements, we may collect:
- Travel destinations and dates
- Number of travelers
- Tour preferences and interests
- Booking and reservation details
- Previous booking history
- Tour itineraries
- Special requests relating to meals, transportation, accommodation, or accessibility
Payment Information
When you make a payment for our services, we may collect or receive:
- Payment method
- Transaction reference or confirmation details
- Billing information
- Payment status
Payments may be processed through third-party payment gateways, banks, or authorized payment service providers.
Kolkata City Tour generally does not store complete credit or debit card details on its own systems. Such information may be collected and processed directly by the relevant payment service provider in accordance with its security and privacy practices.
Technical and Website Usage Information
When you visit https://kolkatacitytour.co.in/, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Approximate geographical location
- Website pages visited
- Time spent on individual pages
- Clicks, navigation patterns, and website usage information
Cookies and Tracking Technologies
We may use cookies, pixels, analytics tools, and similar technologies to:
- Improve website functionality.
- Understand how visitors use our website.
- Remember user preferences.
- Enhance the browsing experience.
- Measure website performance.
- Analyze marketing and advertising effectiveness.
For additional information, please refer to our Cookie Policy.
Marketing Preferences
If you choose to receive promotional communications from us, we may use your preferences to provide information about:
- Kolkata sightseeing tours
- Travel packages and holiday offers
- Special tour promotions
- Seasonal travel deals
- Newsletters and other travel-related updates
You may unsubscribe from promotional communications at any time.
How We Use Your Personal Information
Kolkata City Tour may use your personal information for legitimate business and service-related purposes, including:
- Processing and managing tour bookings and reservations.
- Arranging accommodation, transportation, sightseeing, and other travel services.
- Preparing and providing travel itineraries.
- Sending booking confirmations and payment notifications.
- Informing customers about itinerary changes, cancellations, or important travel updates.
- Responding to customer inquiries and support requests.
- Providing information about tours and travel services.
- Sending promotional communications where appropriate consent has been obtained.
- Improving our website, travel packages, and customer experience.
- Conducting internal business, operational, and analytical activities.
- Preventing fraud, misuse, and unauthorized activities.
- Complying with applicable legal, tax, accounting, and regulatory requirements.
How We Share Your Personal Information
Kolkata City Tour does not sell or rent your personal information to third parties.
However, we may share relevant personal information with trusted third parties when necessary to provide our services or meet legitimate business and legal requirements.
Trusted Travel Service Providers
Depending on your booking requirements, information may be shared with:
- Hotels and accommodation providers.
- Airlines and railway service providers.
- Transportation operators and car rental providers.
- Tour guides and local sightseeing operators.
- Payment gateways and financial service providers.
- Booking and reservation platforms.
- Customer support and communication providers.
- Email and messaging service providers.
- Website hosting and technology providers.
- Analytics and marketing service providers, where applicable.
We aim to share only the information reasonably necessary for the relevant service or purpose.
Legal and Regulatory Authorities
We may disclose personal information when required or permitted by applicable law, including in response to:
- Legal obligations.
- Court orders.
- Government or regulatory requests.
- Law enforcement requirements.
- Fraud prevention or security investigations.
Business Transfers
If Kolkata City Tour undergoes a merger, acquisition, restructuring, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable privacy and data protection laws.
Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, misuse, or destruction.
These measures may include:
- HTTPS/SSL encryption where applicable.
- Secure website hosting and server infrastructure.
- Firewall and website security measures.
- Access controls and restricted access to personal information.
- Confidentiality obligations for employees and service providers.
- Appropriate data protection and security practices.
Although we take reasonable steps to protect your information, no website, online platform, or electronic transmission can be guaranteed to be completely secure.
Your Privacy Rights
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information.
These may include:
Right to Access
You may request information about the personal data we hold about you.
Right to Rectification
You may request correction or updating of inaccurate or incomplete personal information.
Right to Erasure
You may request deletion of your personal information where permitted by applicable law.
Right to Restrict Processing
You may request restrictions on the processing of your personal information in certain circumstances.
Right to Data Portability
Where applicable, you may request your personal information in a structured and commonly used format.
Right to Object
You may object to certain types of personal information processing, including direct marketing, where applicable.
Right to Withdraw Consent
Where processing is based on your consent, you may withdraw your consent at any time. Withdrawal will not affect the lawfulness of processing carried out before such withdrawal.
Certain rights may be subject to legal, regulatory, or contractual limitations.
To exercise your privacy rights, please contact us using the contact information provided below.
International Data Transfers
If you access our website or use our services from outside India, your personal information may be transferred to, stored in, or processed in India or other countries where our service providers operate.
Where required by applicable law, we will take appropriate measures to ensure that international transfers of personal information comply with applicable data protection requirements.
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide our travel and tour services.
- Maintain booking and transaction records.
- Meet legal, tax, accounting, and regulatory requirements.
- Resolve disputes and customer complaints.
- Enforce agreements and contractual obligations.
- Prevent fraud and unauthorized activities.
- Fulfill other legitimate business purposes.
When personal information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.
Children’s Privacy
Our tours and travel services are generally intended for adults and families and are not specifically directed toward individuals under the age of 18.
We do not knowingly collect personal information directly from children without appropriate parental or guardian involvement where required by applicable law.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review the matter and take appropriate action.
Third-Party Websites
Our website may contain links to third-party websites, external booking platforms, payment providers, and other online services.
Kolkata City Tour is not responsible for the privacy practices, content, security, or policies of third-party websites.
We recommend reviewing the relevant privacy policies before providing personal information to any external website or service provider.
Policy Updates
Kolkata City Tour may update this Privacy Policy from time to time to reflect changes in our business practices, services, technology, or applicable legal requirements.
Any updated version will be published on this page along with the revised “Last Updated” date.
We encourage visitors and customers to review this page periodically to stay informed about how we protect personal information.
Last Updated: November 2026
Contact Us
If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or the handling of your personal information, please contact us through our official website.
Business Name: India Tours Hub
Website: https://kolkatacitytour.co.in/
For privacy-related inquiries, please use the contact details published on our official website.
We will review and respond to privacy-related requests within a reasonable period, subject to applicable laws and verification requirements.
Thank you for trusting Kolkata City Tour with your travel plans and personal information.